Due to the ever rising costs of providing emergency ambulance transports, the Sherman Volunteer Fire Department has made the decision to implement an EMS Billing Recovery Program; this program will begin on March 16th, 2016. These charges will be billed directly to the patient’s medical insurance, such as Medicare, Medicaid and Private Insurance Plans. Most insurance plans including Medicare and Medicaid will cover the expenses of the medically necessary ambulance transports. We feel this program will be beneficial to the citizens and allow the department to continue to maintain the same quality of emergency medical services.

Patient care will continue to be the most important issue at hand when a citizen calls 911. A patient will never be denied services based on their ability to pay or lack of health insurance.

When a citizen is transported by the ambulance, the crew members may request from the patient, family member or hospital additional insurance information. If this information is not available at the time of transport, the patient may be contacted by Shared Response Health Systems Inc. to obtain this information in order to facilitate the billing process.

If you have any questions regarding EMS Billing Recovery Program, you may contact Kathy Grant, EMS Assistant Chief at 860-354-9273. If you have any questions regarding a patient invoice, you may contact our billing agency directly at 860-663-3634 Shared Response Health Systems Inc.